Data protection

1. General information

The protection of your personal data is very important to us. In this privacy policy, we inform you about what data we collect on our website www.dermafalk.ch, how we use it and what rights you have in relation to your data. Your personal data is processed in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union's General Data Protection Regulation (GDPR).

By using this website, you consent to the processing of your personal data in accordance with this privacy policy.

2. Responsible body

DermaFalk

St. Jakobs-Strasse 30

4052 Basel, Switzerland

Email: dermafalk@hin.ch

3. Collection and storage of personal data

When you visit our website, information that your browser transmits to our server is automatically collected. This data (known as server log files) usually includes:

- IP address

- Date and time of the request

- Browser type and browser version

- Operating system used

- Referrer URL (the previously visited page)

This data is required to ensure secure and stable website operation.

4. Hosting

Our website is hosted by Hosttech GmbH, Seestrasse 15a, 8805 Richterswil, Switzerland. Hosttech processes personal data on our behalf to ensure the secure operation of the website (Art. 9 DSG / Art. 28 GDPR). A data processing agreement has been concluded with the provider.

5. Use of Google Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), on our website. Google Analytics uses cookies to analyse the use of the website. The information generated by this is usually transferred to a Google server in the USA and stored there. We use Google Analytics with IP anonymisation enabled. This means that your IP address is truncated within Switzerland, the EU or the EEA before it is further processed. Further information: https://policies.google.com/privacy

6. Online appointment booking via OneDoc

Our website uses the service OneDoc SA, Rue de Genève 16, 1225 Chêne-Bourg, Switzerland, for online appointment booking. When you book an appointment via our website, the data you enter (e.g. name, email address, telephone number) is transmitted directly to OneDoc and processed there. Further information: https://www.onedoc.ch/de/datenschutz

7. Integration of Google Maps

Google Maps is integrated into our website to show you the location of our practice. The provider is Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). When you visit the page, Google may collect and process data (including your IP address). Further information: https://policies.google.com/privacy

8. Data security

We take appropriate technical and organisational measures to protect your data from loss, misuse or unauthorised access. The website is operated via an encrypted SSL/TLS connection.

9. Retention period

We only store personal data for as long as is necessary for the respective purpose or as required by statutory retention obligations.

10. Rights of data subjects

You have the right to request information about the processing of your personal data. You may also request the correction of inaccurate data or its deletion, provided that this does not conflict with any legal retention obligations. If the GDPR applies, you also have the right to data portability and the right to object to the processing of your data or to revoke your consent. For any such requests, please contact: dermafalk@hin.ch

11. Changes to this privacy policy

We reserve the right to amend this privacy policy at any time to ensure that it always complies with current legal requirements or reflects changes to our services. The current version published on this website applies.

As of: October 2025